I bought a ‘cheapy’ offbrand Black Friday e-bike for my younger grandson(because I didn’t want to spend a bunch until he learns to take good care of his things). But ever since, I was thinking about buying myself one. I decided to go with the Kingbull Hunter 2.0S. I was a little worried since I was seeing them advertised mostly on social media, but I purchased directly on their website. When I was deciding on which model I wanted, the site indicated that it would ship within 2 days from their CA warehouse, and actual shipping would be 5-7 days (If I remember correctly ). Three days after ordering, when I hadn’t gotten tracking info, I reached out to their support. (I say all this because of the excellent responsiveness from them). They responded over night and let me know that my bike was preorder, and would ship in about another week. They apologized for the preorder status not being clearer on the website, promised to fix that, and the very next day, the site was much clearer about the models that are 2 day ship vs preorder. Now THAT’S follow through! I had to leave to go out of town and the bike was likely going to arrive while I was gone. So I reached out again, and again I got a response within 24 hrs, they updated my ship to address so I could have it delivered where I was visiting for two weeks. In total, asking various questions, I sent them 4 or 5 messages. Each was answered within 24 hours and they were very helpful. So first…their support is GREAT. The bike arrived a day later than the FedEx estimated date but that was all on Fed Ex, it sat in NC for two days only moving about 90 miles during that time. Now for the bike review! It came very well packaged/protected and mostly assembled. I had to put on the front tire, fender, headlight, handlebars and pedals. It needed no adjustment of the preassembled portion, and as soon as the battery was fully charged it was ready to ride. I do wish the handlebars could be raised (but it’s not a deal breaker and I’d still choose this model). I’m slightly over 6ft tall and it’s very comfortable for my height. I also wish the seat was a little softer, but that’s because I’m old with a bony butt, lol. Again not a deal breaker, I’ve had regular bikes with much harder seats. This bike is heavy (a lot of that is the battery) , but it feels super sturdy and seems to be very well made. Solid, great welds and paint job. I’m very pleased with the quality and support! My older grandson wants an e-bike now and I think I’ll be buying him the Kingbull Ranger for Christmas. Happy customer!! Thanks Kingbull team!
Hi there,
Thank you so very much for taking the time to share such a detailed and heartwarming review! Reading your story truly made our team's day. 😊
We are incredibly happy to hear that our customer support team could assist you promptly, from clarifying the preorder status to rerouting your delivery so you could enjoy your new ride while out of town. Your feedback about the website clarity was invaluable, and we believe in acting fast to make the shopping experience better for everyone—so thank you for helping us improve!
It’s fantastic to know that at over 6ft, you find the Hunter 2.0S super sturdy and comfortable. We appreciate your honest notes on the handlebars and the seat comfort (we completely understand about wanting a bit more cushion!). We always recommend an upgraded saddle for those longer, extra-cozy cruises.
We can't wait to welcome your older grandson to the Kingbull family this Christmas with the Ranger! Please feel free to reach out to us whenever you're ready, and we’ll make sure he’s all set for a fantastic holiday surprise.
safe riding and enjoy your beautiful journeys! ♂️✨
Best regards,
Kingbull Team
Hi all,
I researched down the deep deep rabbit hole of E bikes.
I decided to go with KingBull because I wanted a good quality and a good price
I wasn't disappointed, the product was great , the ride is great, and the customer service has been above average.
I bought the Hunter 2.0S but from what i can see its definitely The best bang for your Buck, you wont be disappointed.
you can see the full ride review and about the bike at this link, https://www.facebook.com/groups/505261041898669/ under Maddog Mick
Thanks
Happy riding
Hi there! Thank you for sharing your positive experience with our Kingbull Hunter 2.0S electric bike. We're glad to hear that you found it to be the best bang for your buck and that you're enjoying the ride. It's great to know that our customer service has met your expectations as well. Thank you for choosing Kingbull and happy riding!
Works great
Thank you for your feedback! We're glad to hear that the bungee cord is working great for you. Please don't hesitate to reach out if you have any further questions or concerns. Happy adventures!
Customer Service has been excellent. I order spare parts just to have as back up. Parts are readily available. I have no regrets of my purchases .
Thank you for your positive feedback! We are thrilled to hear that you are enjoying your Kingbull Hunter 2.0S and have had a great experience with our customer service. We take pride in providing readily available spare parts to ensure a seamless riding experience for our customers. Thank you for your support and we appreciate your business!
Great lock, but could stand to be a bit longer. It is a bit tough to get it around the 4" tires and the bike rack. Nice case, and travels well on my bike, and the bike has not been tampered with:)
Thank you for your feedback on our Kingbull Folding Combination Lock. We're glad to hear that you're enjoying the convenience of the folding design and the protective case. We'll definitely take note of your suggestion for a longer length to make it easier to use on larger tires and bike racks. Thanks for choosing our product and happy cycling!
